Protecting your business, and driving efficiency.
At MavenLP, we combine deep expertise with a uniquely personalized approach to deliver end-to-end loss prevention solutions tailored to your business. From security by design and policy creation to cutting-edge exception reporting and investigative insights, we treat every client as our only client.
Our hands-on, collaborative approach empowers retailers to minimize losses, enhance operational resilience, safeguard profitability, and create an inviting environment where customers love to shop. Explore the Loss Prevention Program Lifecycle below and then contact us to let us know what elements we can help you with.
Incident and investigation management
Why It’s Important
Efficient incident management ensures that security breaches, thefts, and other
issues are addressed swiftly and effectively. A structured investigation process
minimizes operational disruptions and enhances accountability.
Key Elements of Incident and Investigation Management
- Reporting Mechanisms: Implement user-friendly systems for employees,
partners, and vendors to report security incidents, ensuring anonymity where
necessary. - Swift Response Protocols: Define clear steps to be taken after an incident is
reported, minimizing the time between detection and resolution. - Investigation Processes: Develop thorough investigation workflows to
ensure all relevant details are collected and documented. This includes
leveraging CCTV footage, EBR data, and witness statements. - Certified Investigators: Use trained professionals to handle sensitive
investigations, ensuring compliance with legal requirements and preserving
the integrity of the process. - Closing the Loop: Provide feedback to stakeholders and adjust policies or
training as necessary based on investigation findings.
How MavenLP Supports Incident and Investigation Management
MavenLP offers end-to-end support, from setting up whistleblower systems to
conducting thorough investigations. Our certified investigators and proven protocols
ensure incidents are handled with discretion and efficiency.
Loss Prevention experts.
At MavenLP, the team is dedicated to advanced data analytics and customer-centric loss prevention strategies. The organization benefits from Kristin Hiner‘s 20+ years of industry experience and a keen focus on leveraging exception-based reporting to enhance customer engagement and streamline operations.
At MavenLP we tailor solutions that empower retailers to achieve operational excellence. Our approach intertwines analytics with deep industry knowledge, ensuring every project we undertake maximizes both client satisfaction and business outcomes.
